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    Latest ITC Publications


    © International Trade Centre, International Trade Forum - Issue 1/2001 


    Improving SME Access to Public Procurement: The Experience of Selected Countries. 142 pages
    Guide focusing on the role of government programmes in public procurement to assist small and medium-sized enterprises (SMEs) in becoming better exporters - identifies and explains advantages and disadvantages of public procurement programmes designed to assist SMEs; looks at criteria used for determining eligibility for SME status in various countries; examines programmes used by selected countries to assist SMEs in a procurement context; gives guidance on implementation of procurement programmes designed to assist SMEs.

    Offshore Back Office Operations: Supplying Support Services to Global Markets. 126 pages
    Study focusing on back office operations (distance delivery of range of non-core service functions), as a way of doing business that offers significant business opportunities for governments and service firms in developing and transitional economies - explains phenomenon and types of back office operations; how to determine back office operations as a deliberate development strategy; delineates structure for a back office promotional initiative and addresses competitiveness issues; outlines how to attract foreign investors or clients for local suppliers; gives examples of strategies that various countries have used to develop back office capabilities.

    The SME and Information Technology: A Practical Study of SMEs at the IT Frontier. 74 pages
    Study focusing on the role and importance of information technology in raising the competitiveness of small and medium-sized enterprises in the international market - identifies critical factors preventing SMEs in developing countries from making optimal use of IT; provides recommendations aimed at SME support institutions as a basis for designing technical assistance services for the business sector; presents case studies illustrating active participation of trade support institutions in this area, in Africa, Asia and Latin America.