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    disThis module on Export Quality Management will give you knowledge on the importance of providing quality products and services to your foreign buyers and what you need to put in practice for satisfying them.

    The module provides information on how to calculate the necessary cost to increase your profit and to be successful in your export business as well as concrete information about the technical requirements which you should know for exporting your product and possible ways to provide evidence that your product meets the requirements of your foreign customers. It also highlights some examples of technical barriers to trade and includes possible sources of information on technical requirements.


     ITC has developed this learning course as part of its continuing mission to develop and improve world trade, especially for developing countries and women entrepreneurs. The specialist authors have drawn from their experience and from the learning gained from respected works used in their personal development to enable you to:

    • Understand basic quality concepts and cost benefits of quality;
    • Be aware of the need to understand the technical requirements of the product in the export market and methods to demonstrate conformity to these technical requirements;
    • Practice good  and basic quality control for remaining competitive in the export market.